Privacy policy

Welcome to Alma Gioielli , the brand managed by Mikkel SRL . This privacy policy explains how we collect, use and protect your personal data in accordance with EU Regulation 2016/679 (GDPR) and current Italian legislation.

1. DATA CONTROLLER

The data controller is:
Mikkel SRL

2. TYPES OF DATA COLLECTED

We may collect the following personal data:

  • Identification data: Name, surname, email address, telephone number.

  • Payment information: Only as needed to process orders. Payments are handled by secure third parties (Shopify Payments, PayPal, etc.).

  • Browsing data: IP address, device type, location data, cookies.

  • Data provided voluntarily: Information entered in contact forms or sent by email.

3. PURPOSE OF THE PROCESSING AND LEGAL BASIS

Your personal data is processed for the following purposes:

  • Order and contract management → Necessary for the performance of the purchase contract (Art. 6(1)(b) GDPR).

  • Service communications (emails, notifications, customer support) → Necessary to fulfill contractual obligations.

  • Direct marketing (only with prior consent) → Sending offers, promotions, newsletters (Art. 6(1)(a) GDPR).

  • Tax and legal obligations → Necessary to comply with legal obligations (Art. 6(1)(c) GDPR).

  • Improving user experience (cookies, website analytics) → Legitimate interest of the controller (Art. 6(1)(f) GDPR).

4. DATA STORAGE

The data is stored for the time necessary to provide the requested service and to fulfill legal obligations, namely:

  • Purchase data: Retained for 10 years for tax and accounting obligations.

  • Marketing data: Retained until the user withdraws consent.

  • Browsing data: Stored for a maximum of 12 months.

5. RIGHTS OF THE INTERESTED PARTY

Users have the right to:

  • Access your data (Art. 15 GDPR).

  • Request rectification (Art. 16 GDPR) or erasure of data (Art. 17 GDPR).

  • Restrict processing (Art. 18 GDPR).

  • Object to processing for marketing purposes (Art. 21 GDPR).

  • Request data portability (Art. 20 GDPR).

  • Revoke your consent at any time , without affecting the processing carried out before the revocation (Art. 7(3) GDPR).

Requests can be sent to: info@almagioielliofficial.com .

6. COOKIE POLICY

We use technical, analytical and profiling cookies. For more details see our Cookie Policy .

7. TRANSFER OF DATA TO THIRD PARTIES

Your data may be shared with:

  • Payment providers (e.g. PayPal, Shopify Payments).

  • Shipping services (e.g. express couriers).

  • Advertising platforms (Meta, Google Ads, etc.) , subject to consent.

The data will not be sold to third parties.

8. SECURITY MEASURES

We take technical and organizational measures to protect your data from unauthorized access, loss or theft, including:

  • Encryption of sensitive data.

  • Firewalls and server protection systems.

  • Access limited to authorized employees only.

9. CHANGES TO THE PRIVACY POLICY

We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page with the updated date.

10. CONTACTS

For any questions about our Privacy Policy or to exercise your rights, contact us at:

ALMAGIOIELLI (Mikkel SRL) guarantees maximum transparency in the management of your personal data. We invite you to read this information carefully and contact us for any doubts.