Shipping Policies

BY PURCHASING, THE BUYER ACCEPTS ALL THE CONDITIONS LISTED BELOW

SHIPPING POLICIES

CUSTOM JEWELRY

  1. The drawing takes on average between 2 and 3 working days to be executed. Once completed, the drawing will be sent to the laboratories for processing and creation of the jewel.
  2. Personalization takes on average between 5 and 7 working days. Once made, the jewel is packaged, ready to be delivered to the courier. This phase will not be considered for non-personalized jewels.
  3. Shipping and delivery take on average between 5 and 10 working days. Any delays in this phase are due to possible difficulties on the part of the courier.

TIMING TABLE :

- Drawing realization: 2 - 3 working days

- Customization of the jewel : 5 - 7 working days

- Personalisation of letter necklace : 10 working days

- Shipping to Italy: 5 - 10 working days

JEWELRY READY FOR DELIVERY

- Shipping to Italy: 5 - 10 working days

The times indicated above refer to normal service conditions. Exceptional causes (holidays, high number of orders, problems in tracking the recipient's address, etc.) may cause delays, up to a maximum of 30 working days. Our production warehouses are located in different parts of the world,

PRODUCTION AND SHIPPING PROCESS

Depending on the volume of orders you may receive your item from different parts of the world; Europe , Asia , where we have production factories and from where we ship the products directly, WE DO NOT HAVE WAREHOUSES LOCATED IN ITALY

If your package falls into one of these cases, contact us via email, Whatsapp or our social profiles, specifying the order number.

Please note that we will not be held responsible for delays or non-delivery of packages that may occur due to weather conditions, incorrect address information or courier related issues that are beyond our control.

If your package is late in arriving or you are unable to track your order, contact us at info@almagioielliofficial.com or use our form at the link http://almagioielliofficial.com/pages/contact and we will be happy to help you!

SHIPPING TYPE

STANDARD SHIPPING : FREE

PRIORITY SHIPPING: The order is handled with priority over a normal standard shipment, the costs are paid by the customer, 3.45 euros.